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Model documents and policies

Downloadable and customisable documents relating to designing learning solutions.

Coaching feedback form
Coaching feedback form
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This form asks questions on the employee's coaching experience to gather feedback.
Costing learning
Costing learning
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Every learning intervention is different, and carries different costs, so it is difficult to offer a blueprint for costing learning. However, this document suggests one standard scheme for assessing the costs of a learning intervention before it is undertaken.
Approaches to assessment and evaluation
Approaches to assessment and evaluation
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This document provides guidance on the assessing and evaluating learning and development programmes, covering the benefits, planning assessment and evaluation and the role of assessment.
Examples of blended learning programmes
Examples of blended learning programmes
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Blended learning is the practice of combining a number of different learning methods and modes into a single programme. This document provides examples of different blended learning programmes that can be adapted to suit the needs of your organisation.
Guide to setting up a mentoring scheme
Guide to setting up a mentoring scheme
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This document provides guidance on how to set up a mentoring scheme, covering how to clarify the purpose of a mentoring scheme, considering the resources required, ways to match mentors and mentees and how to provide support.
Learning methods grid
Learning methods grid
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This grid outlines different learning methods and describes what methods to use depending on the type of learning that is required. The grid also contains tips on relevant assessment methods for each type of learning.
Practical suggestions for improving the transfer of learning into performance in the workplace
Practical suggestions for improving the transfer of learning into performance in the workplace
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This document provides guidance on how to improve learning transfer following training and learning opportunities to improve performance in the workplace.
Step by step guide to planning a learning event
Step by step guide to planning a learning event
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This document covers the stages involved in planning a learning event, including learners, learning objectives, the event, timings, briefing, preparation, monitoring, and evaluation.
Tips for effective face to face learning sessions
Tips for effective face to face learning sessions
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This document provides practical tips on how to design and deliver effective face to face training or learning sessions.
An introduction to blended learning
An introduction to blended learning
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This document looks at the following blended learning models: the Sandwich, the Milestone, Knowledge and skill, and complementary resources.
Belbin team roles
Belbin team roles
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One of the most common tools used to assess the contribution of individuals to teams is Dr Meredith Belbin’s Team Role Inventory. Originally eight roles, these were expanded to nine, with the inclusion of ‘specialist’ in 1993. This document summarises their strengths and weaknesses.
Classification of e-learning technologies
Classification of e-learning technologies
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This document includes information on virtual learning environments, authoring tools, collaborative tools, assessment tools and specialist software.
Coaching top ten pitfalls
Coaching top ten pitfalls
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This list can be used by an employer or coach to avoid common errors in designing and delivering coaching.
Criteria for choosing a learning approach
Criteria for choosing a learning approach
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When choosing a learning approach, there are five criteria to measure each possible approach against. This documents explains the approaches.
Different forms of e-learning
Different forms of e-learning
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This document provides information on the five models of e-learning including online courses, integrated online and offline learning, self-managed e-learning, live e-learning and Electronic Performance Support (EPS).
E-learning design - the five dimensions
E-learning design - the five dimensions
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This document provides information on the general rules governing the development, organisation and presentation of e-learning, from how to ensure your e-learning design is a managed programme and effective learning experience to taking advantage of the strengths of the web.
Identifying organisational learning needs
Identifying organisational learning needs
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Organisational learning needs may be identified by conducting an organisation-wide learning needs review. Use this as a step-by-step approach to conducting an organisation-wide learning needs review.
The three component parts of e-learning
The three component parts of e-learning
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This document breaks e-learning down into its three component parts, technology, content and design, in order to give a better understanding of the topic.
Using the training cycle to plan learning interventions
Using the training cycle to plan learning interventions
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This document covers identifying and analysing learning needs; and the planning, preparation and delivery of the learning. There are also guidelines on assessing, evaluating and reviewing the training activities.