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Model documents and policies

Downloadable and customisable documents relating to recruitment advertising. For more information see the employment law pages.

Job description template
Job description template
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This blank template job description can be used to set out the job purpose and main duties of any role.
Job description preparatory form
Job description preparatory form
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Use this form to prepare for compiling a new job description.
Blank person specification template
Blank person specification template
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Use this form for compiling new person specifications for new roles.
Recruitment and selection policy
Recruitment and selection policy
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This document outlines the organisation’s policy on recruitment and selection and covers the recruitment procedure, the process that should be followed and the appeals procedure.
Example job description - customer services advisor
Example job description - customer service advisor
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This is an example job description for a customer services advisor but the sections on key results areas and key interfaces can be adapted for similar roles.
Example job description - receptionist
Example job description - receptionist
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This example job description for the role of receptionist sets out the job purpose and main duties of the role and can be adapted to suit similar roles. The sample also includes a section outlining the person specification for the role.
Job description to advertise vacancy
Job description to advertise vacancy
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Use this table to fill in the relevant details of a job description in order to advertise the position. The table includes a section for the main duties of the role and the person specification.

Policy on internal recruitment
Policy on internal recruitment
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This policy explains the organisation's stance on recruiting from within in order to provide a promotion and progression structure to existing employees.

Employment of relatives contract clause
Employment of relatives contract clause
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This clause to be included in a contract explains that an organisation will consider applications from family members and friends etc of existing employees, however, may take measures to ensure that one relative will not manage another.

Example job description - accounts assistant
Example job description - accounts assistant
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This example job description for the role of accounts assistant sets out the job purpose and main duties of the role and can be adapted to suit similar roles.

Person specification - accounts assistant
Person specification - accounts assistant
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This template person specification can be used to set out the essential and desirable criteria of the role of an accounts assistant.

Example job description - customer service advisor
Example job description - customer services adviser
Last Modified

This is an example job description for a customer service advisor but the sections on key results areas and key interfaces can be adapted for similar roles.

Example person specification - receptionist
Example person specification - receptionist
Last Modified

This template person specification can be used to set out the essential and desirable criteria of a receptionist role.